Why Crystal Thought

This is second time I have worked with Crystal Thought, they built my initial website in 2016. Will has just completed a huge overhaul and the site is much more user/mobile friendly. Will is happy to listen to the needs of the business to gain a perfect understanding of how we need the website to fully serve our business needs.

Providing us with a bespoke website ensures we have every aspect covered- massive thumbs up from us! Thank you Will and your team!

I have worked with Crystal Thought on various iterations of my website over the last three years. I started with no idea of what I wanted and their consultant took the time to understand my business, and MORE IMPORTANTLY, me!

They remain really responsive to the smallest of changes with a fast turnaround time from request to completion for anything small, incredibly client-centred and interested in me and my business and my business plans and remarkably good value for money. It really feels a partnership.

Crystal Thought Ltd have assisted the firm over the last five years with a complete overhaul of our website and have continued to help with updating information to keep the website up to date and relevant. William is very personable and has always explained matters in a clear, non-tech-jargon manner, which has been invaluable. William has always been super quick efficient and responsive to our enquiries. Crystal Thought Ltd are undoubtedly 5 star.

Having started a new business, I've found the help and support provided essential in how to create a professional and effective website. The advise has been excellent and the team has helped with a realistic cost to develop and start -up.

The team at Crystal Thought listened to what we were seeking to achieve for our website. We received insightful information on how to best optimise layout and content on our site to enhance customer experience. The user-friendly system allows us to add, update, edit and highlight features with ease. We especially enjoyed the working relationship; staff were helpful, approachable, supportive and accommodating. Our website looks great; we are extremely pleased our vision has been accomplished.

From the initial meeting with Mark I was at ease with his knowledge of websites and the internet, he took me through the process of how his organisation would create my site to my needs. I was contacted regularly with key updates. He kept within my budget and was always available for guidance in the initial stages. I have no hesitation in recommending them to friends and colleagues.

I recommend Crystal Thought wholeheartedly. They dealt with the challenges involved with setting up my website very efficiently and listened to me carefully to make sure that I got both what I wanted and needed.  My website looks good and works well. My customers seem to find it easy to use and I find it easy to maintain. Crystal Thought customer support is always excellent and my queries are dealt with very quickly, often within minutes.

I am extremely happy with my new website, it has led to an increase in my online sales of at least 70% and I love its fresh new look and its easy to navigate structure.

Great job Crystal Thought. Jumbotrons, mega menus, galleries, SEO services, social media feeds, youtube videos, press releases, flyers, brochures, adverts, artwork and printing services all very much appreciated by us here at Ecurie Esprit. You were attentive when it was required and gave us space when we needed it.

Our existing website needed updating and as Head of Marketing, I had a strong sense of how it should be evolved. Their designer realised the look and feel; he listened to my ideas, was not afraid to push back on others and due to his experience, able to suggest alternative ways to display information for the ease of the user. The technical team were able to troubleshoot and organise the content-checking aspects of the new site extremely competently. They made workable technical suggestions and created a website that I can update very easily. I would recommend Crystal Thought to anyone who asks my opinion and I would definitely work with them again.